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In Elementary school, we were taught the basics of communication with four simple sentence types: imperative, declarative, exclamatory, & interrogative. Emotions are conveyed through these four sentences, so why not put these principles to use in your marketing campaign? Whether you’re making an announcement or engaging subscribers with a survey, you can draw inspiration for messages in every stage of your campaign by remembering your 4thgrade grammar lessons.

  • Declarative sentences are in the form of a statement. For example, a broadcast message such as “Winter is almost here.” or “Kids eat free on Sunday.” These messages should provide information that is relevant to your subscribers and communicate fact. Engage with readers by sending helpful content in addition to sales or alerts.
  • Imperative sentences give clear commands or “call-to-actions”. Directing your customers can be very beneficial to the success of your campaign, especially in the early stages of communications with them. “Click here to sign up.” “Confirm your subscription.” “Add us to your address book.” “Use this link to unsubscribe.”
  • Interrogative sentences are used to form questions. Asking questions is a great conversation-starter with your subscribers because it encourages them to interact with your brand. Surveys and polls are a great way to engage with readers and build better relationships because they show that you value your subscribers’ input.
  • Exclamatory sentences express strong emotion and typically end in an exclamation mark (!). Get your subscribers to act now or pay attention to important information by creating a sense of urgency in your subject line. “Fashionistas, don’t miss this sale!” or “Only hours left to save. Offer ends tonight!” are good examples of this. Note: Exclamatory sentences are only effect when used sparingly. Save these message for information that really counts!

Take-aways:

  1. Decide what you want your subscribers to retain from reading your email and then construct your message so that your intent is clearly illustrated.
  2. Find out what kind of communication works best for you and your readers and engage them by varying your message types (ex. Offer relevant content in your declarative broadcasts and/or engage subscribers with good questions.).
  3. Be sure that your sign-up process is clear and direct.

Bacn (pronounced like bacon) is email that has been subscribed to and is therefore not unsolicited, but is often not read by the recipient for a long period of time, if at all. Bacn has been described as “email you want but not right now.

Bacn differs from spam in that the recipient has signed up to receive it. Bacn is also not necessarily sent in bulk. Some examples of common bacn messages are news alerts, periodic messages from e-merchants one has made previous purchases with, messages from social networking sites, and wiki watch lists.

The name bacn is meant to convey the idea that such email is “better than spam, but not as good as a personal email“.

The word has also attracted attention in the professional email marketing community. Commentators have welcomed the distinction from spam and used the term to focus businesses on the need to improve the quality and value (to the recipient) of these kinds of transactional messages.